One of the problems with most coaches and consultants is they have no clue how to actually run a business and the struggles that go along with it. Yes, business IS personal. I actually practice what I preach and run multiple companies. I also have the same struggles and problems many other business owners have. It’s not always perfect. Once you climb one mountain their is another in front of you.
This week was a rough one for our entertainment company. In fact, the worst in 20 years. We had not one, but two customers dissatisfied. First, it breaks my heart when this happens. We truly care and most clients are absolutely thrilled with the results they get.
The first one, we dropped the ball on. Had some tech issues, and some down time. Had one staff member who was slow to return phone calls during the planning process. We issued a $1,000 refund.
The second one was a different story. I honestly think we were being played and this rarely happens. In fact, never has it happened to this extent. It was a client who demanded perfection… total perfection. Any problem on their part during planning was an urgent emergency for us to help with (way beyond what we were providing). Never once told our staff there was an issue on-site but called Monday with a list of 10-15 things to complain about and demanded a huge refund. Funny thing, they called their other vendors with complaints as well. We did come to a settlement, shelled out some cash, and wished them good riddance.
All this to say, I know the challenges of business. What I share is honest. Integrity stands above all else in my business and it should in yours as well. If you have a rough week, hang in there. Bad month, plan for a brighter future. The bottom line though is that if you are not happy with where you are, you need to do something different. You need to make a move, change things, and get the ball rolling again. That is what I am here to help with.
ALWAYS feel free to reply or reach out to me if you need help. I never pressure anyone and will provide you with total honesty (even if it is tough for you to swallow).
Profit 911 Consulting
P.S. We just got the details finalized on a workshop for disc jockeys in March around the Mobile Beat convention. Details coming soon, but let me know if you want the scoop early.
This week I learned something fascinating about both crabs and humans. It is a thing called crab mentality and you have to avoid it at all costs!
“Crab mentality is a phrase popular among Filipinos, and was first coined by writer Ninotchka Rosca, in reference to the phrase crabs in a bucket It describes a way of thinking best described by the phrase “if I can’t have it, neither can you.” The metaphor refers to a pot of crabs. Individually, the crabs could easily escape from the pot, but instead, they grab at each other in a useless “king of the hill” competition which prevents any from escaping and ensures their collective demise. The analogy in human behavior is that members of a group will attempt to “pull down” (negate or diminish the importance of) any member who achieves success beyond the others, out of envy, conspiracy or competitive feelings.” Source:https://www.intellihub.com/
I see these crabs all the time on facebook groups. “Doesn’t work here.” “Can’t be done.” “Tried it and failed.” “Maybe where you live that works but not in my small town.” Sound familiar?
Don’t listen to the naysayers. You get your crab butt out of the pit of a bucket. You succeed in business and in life. It will be a fight. Your ideas might be frowned upon by your “friends.” Do it anyway!
P.S. One way to get out of the crab bucket is to educate yourself. The second lesson Daymond John of Shark Tank and FUBU told me was that the most expensive education is a lack of one. Most businesses fail due to owner incompetence. Don’t miss an opportunity to learn and improve your business when it is presented to you.
My friends here in the United States will be celebrating Independence Day on Monday, but the sad fact is that many of them are slaves. Slaves to their businesses. Slaves to their jobs they have created. Now is the time to declare your personal independence!
Many of you started your business to enjoy the freedom that can come from owning your own business. The problem is you may have traded a 40 hour a week job for an 80 hour per week business with no paid holidays, time-off, or benefits! You work, work, work but do not focus on the areas that can help you get that freedom back in your life. That personal freedom to do what you want and produce the income to be able to afford what you want. Instead you feel trapped, stuck against a wall, bumping into the ceiling. You don’t feel free at all. You just feel pressure.
Fear not! You can get the things you originally set out for. The first step is to take a stand and say “enough is enough” and to start taking actions right now to get you there. Stop focusing on short-term gain while sacrificing long-term success. I help people with this every day. Ultimately, you have to declare you won independence. Nobody else is going to do it. There is never a perfect time. There will always be challenges and obstacles. Just keep moving forward. You can do this. You will do this. I am here to help.
Best wishes for a great independence day and success beyond your wildest dreams!
Profit 911 Consulting
As you know, the USA just experienced one of the most deadly attacks in recent history. This post has been triggered by the recent events but is in no way limited to or meaning of any disrespect to those affected. My heart and prayers go out to all involved, but you as entrepreneurs need to be aware of how this news impacts you.
Did you know that we pay 10 times more attention to negative news than we do to positive news? This is where the phrase “if it bleeds, it leads” comes from. The news is filled with awful stories as that is what people tune into, are interested in, and watch. We now have a 24 hours news cycle and you can literally watch nothing but the news all day and night (the vast majority of which is negative).
I want to suggest that you go on a media “diet”. Watching the news, reading the paper, etc is killing your business. It stifles your creativity, paralyzes you with fear and inaction, and keeps you from making progress in your business. Yes, you can be aware of what is going on but at the same time you need to largely ignore and purposely eliminate negative news from your life. Trust me, if something significant if going on, you will hear about it. I oftentimes get yelled at at home for shutting the TV off when the same story of the latest doom and gloom or celebrity death is playing 24/7. I do this not out of disrespect for the story or lack of compassion but because I know I have to. You have to. You have to have a positive mindset of abundance and media consumption is one of the quickest ways to kill that. Later this will kill your outlook on life, kill your business, and become a self-fulfilling prophecy.
You need to be in absolute control of your mind. This is not some philosophical fluff, it is the truth. You control your destiny. You are a product of what you input. Ever heard “garbage in, garbage out”? It doesn’t just apply to food or production inputs, it is just as applicable to your mindset and life outcome.
From this day forward, take a stance to be in control of what you consume and aware of the consequences. Terrible things happen in this world every day and often times the best way to help if to rise above it (on many levels). You can’t help poverty if you are poor yourself. You need to drag yourself out of the boiling pot of water and then help others to do the same.
Take control now, before it is too late.
Profit 911 Consulting
That’s right. I can’t help you. I got this email last week from one of my private consulting clients that really pointed out why and I wanted to share it with you.
Good morning Justin;
I’m doing GREAT!! It’s 5am here in Costa Rica. I’ve been up for an hour and a half just waiting for the sun.Our event here went spectacularly well, client super pleased, local help did excellent. Basically a fully paid vacation.I’m writing to you listening to the surf off my giant balcony. We are in Jaco a surfer beach town about 2 hours from the San Jose, the capital.Once I’m done writing this I will run 2-3miles on the black volcano sand beach, do my yoga stretch then swim in the Ocean!! Bottom line, LIFE IS VERY GOOD!!But, it didn’t get this way by accident. Mike, and I created this life and continue to do so on a daily basis.We are both very excited to have you in our world and a part of our team. We expect great things from you. We realize WE need to put in effort and put people in place that can execute on your ideas.Phil
Sorry if you find that offensive, but it needs to be said. Your clients likely don’t have a budget.
If during the course of selling your products or services you continually get the objection that it is not in the budget, you are being lied to.
This may be said in different ways: “We can’t afford it” “It’s not in the budget” “We blew the budget elsewhere” “We are trying to spend as little as possible” etc.
On one of my business breakthrough calls earlier today, an owner told me that all his clients are “on a budget.” I’m throwing the BS flag on this one, especially since this owner works in the wedding industry. Look, the amount of people that actually plan a wedding around a firm budget I would venture to guess are less than 5%. This is an emotional time and almost all purchases in any environment are made by emotions first and later justified with logic. They will buy what they want and find a way to pay for it. This is to the extreme in the wedding industry.
The other half of this equation is that if you as the owner have this belief, you will likely project it on your prospects and find it to be true (self fulfilling prophecy). You will have a hard time closing deals, even harder time selling high ticket items, and never realize it is your own mindset that is the real problem. You will find countless evidence that this is in fact the truth and ignore any advice that points to the contrary. You don’t think it can be done and if somebody else is doing it you feel the must be ripping people off. It is what we call a blind spot. Easy for someone on the outside to see but impossible for you to see yourself and even harder to work through on your own.
So when we get the budget objection we need to find out what they are really telling us. They may be saying it is more than they planned to spend. They may be saying they feel it is not worth the price. They may also have a completely different objection that they have not shared and you haven’t brought out. BUDGET is next to never the real problem.
Think about how much you spend in your own life on what YOU want… maybe eating out, maybe Starbucks, might be clothes, might be electronics…. whatever. If you want it, you find a way to come up with the “budget” for it. Especially those of you selling items under $3,000 this absolutely applies. If they want it, they most definitely can find a way to afford it. If the sales is $10k-25k, it is still true just a different person with another zero behind the dollar amount.
NEVER put your own beliefs into the sales process and your clients minds. Don’t put words in their mouths. This is about THEM, not YOU. Doesn’t matter what you think, how much you personally would spend, or how you prefer to buy. You are messing this up big time if you think for a second this is about you.
“Budget” is just on possible blind-spot holding you back. There are tons of them that I help people to discover and overcome everyday in my coaching business. If you keep doing the same thing, you will keep getting the same results. It’s time to do something different.
Profit 911 Consulting
As many of you know, I just got back from spending 3 days in Arizona with one of the best sales trainers on the entire planet. I was able to spend the time in a room with about 40 other entrepreneurs who were all kicking butt in their respective businesses. Day 3 of the training is “call day” where we all actually use our knowledge and get to work (I know, weird right? Sales training where you actually sell). Anyhow, at the end of the day our room had generated $1,224,786 in deals. You read that right… over one million dollars.
I spent the day talking to business owners just like you (maybe you were one of them even). I spent a ton of personal time and helped them formulate a solid plan that would add another $20,000 – $150,000 into their business in the next year. They all stated that is what they wanted. More money. The problem is they were not telling the truth.
They didn’t want money. When I forced them to dig deeper, we found what they really wanted…. freedom to take weekends off and still make money, more time with their kids, have time to work on building another business, to get more high paying clients, to not have to work a part time job just to pay the bills, etc. This is really why we are doing what we do… right?
It was scary for some of you to tell me these things. They are the things that sometimes we don’t even think about ourselves. They are the things that once you say them out loud they will haunt you until you achieve them. This is really what I help people to achieve. It is NOT about the money. There is always more money out there.
The problem is that most of the things I listed above are perishable. The time is gone before you know it and it is nobody’s fault except your own. About 80% of the people I talked to I could have easily taken to their goals but when it came time for them to draw a line in the sand and find a way to make it happen only the brave moved forward. I can’t want you to be successful more than you do. You have to take the first step. You will have to do the work. I am merely your guide.
If you are ready to quit messing around in your business… if you want to have breakthrough growth, if you want the freedom that comes with success, if you are willing to do the work… let’s talk.
I have a few spots on my calendar open. Let’s talk for an hour and get you a plan that makes it worth getting up each day. Let’s get you a real sense of purpose and a roadmap to get there.
Take the first step…..
Check my calendar here and schedule an hour with me. It is the first step that is always the hardest…
Schedule your free discovery call here: http://www.scheduleyou.in/YVB6uYpQTN
“There’s a myth that time is money. In fact, time is more precious than money. It’s a nonrenewable resource. Once you’ve spent it, and if you’ve spent it badly, it’s gone forever.” ~ Neil A. Fiore
Think about it. I came to this realization a long time ago that money can be replenished and time cannot. You can apply this knowledge to your life in many different ways. How you spend your personal time, the value of family time, how you price your services, or my favorite as a driver to take massive action right now to build and grow your business.
I recently had a student fail to enroll in one of my offerings because they (from my point of view) felt content and had settled. Their business is doing over six figures and that must have been their goal. You may notice a lot of my marketing is geared at making “six figures” and this will mean different things to different people. For some it is $100,000 in revenue. For others, it is $100,000 in take home pay. And for others, it is a starting point to multiple six figures and building to a million dollar business.
I have a firm belief that when we become content and settle is when we start moving backwards. In business, if you are not moving ahead, you are killing your business. There is no standing still. You either continue to build and improve or you will eventually lose sales and die. It sounds harsh, but it is the absolute truth.
Every day there is more technology, more competition, more innovation, and somebody that is willing to outwork you. You have no choice but to continue to move forward and protect what is yours by building the future. Never be content. Always strive for more and realize that now is that time to make it happen. It sounds cliche but tomorrow never comes.
If you are waiting for the stars to align and things to be perfect, it will never happen. You will sit on the sidelines of life. Running in the hampster wheel, working hard, and not getting ahead. You will blame the government, the laws, the competition… anyone except the person who can do something about it… the face in the mirror.
Oftentimes we even know the best action to take. It is the one that is the most uncomfortable. It is that hard decision we have been avoiding. It is that investment that is going to hurt a bit right now but yield massive dividends in the future. It is our least favorite task of the day. If we are not doing it, somebody else will and will reap the rewards.
I urge you to make the most out of the rest of the day and the rest of the week. Reach out, get the help you need. Get moving the right direction at the fastest speed comfortable. Don’t be scared of what could be. Make what ‘could be’ a reality for you. Nobody will do it for you. Don’t even think about it, just do it.
Profit 911 Consulting
Happy Monday to you!
I just got back into the office after being out all last week to speak at Mobile Beat Las Vegas in front of about 600 disc jockey business owners. First off, I must say that I am impressed. I was given the 9am (first) speaking slot on the second day. I have spoke in the first spot at Mobile Beat many years ago and only about 40 people cared to wake up in time. They spent probably over $1,000 to attend and didn’t even both showing up in the morning. This year, that was not the case. Roughly 500-600 true DJ business people were in their seats and ready to learn when I took the stage at 9am. I worked hard to deliver a valuable presentation that would make everybody in attendance some money if they took action on the ideas presented.
That’s the kicker though, too many people in the room are going to do nothing. They showed up but when it comes to hard work and dedication to action to make things happen this week, they won’t do it. They will come back refreshed and ready to conquer the world but then slowly (or quickly) fall back into the same old routine and get the same old results. Don’t let this happen to you, let this be your week. Take action right now. Do something new. Get new results. It’s easier to steer in the right direction than to get rolling.
And then the announcement….
We are now under 20 days until my Six Figure Sales and Marketing Academy in Las Vegas on April 10th. I just finalized details on two huge guest presentations that day.
Guest #1: Zack Wenthe will be giving the morning keynote.
“Uniquely qualified to drive your business to the next level, Zack Wenthe is a serial entrepreneur, marketer, author, speaker, and family man. Throughout his career in media, advertising, hospitality, retail, and consulting, he has also owned several successful companies. More importantly, Zack has found that one of his greatest passions is working with businesses to help them grow and leverage themselves for profit.
Over the last 15 years he has created strategies and programs for countless businesses, counseled many of them on their marketing programs, helped them develop their business plans, guided them through the leasing of their first business location, and helped them promote their grand opening. The ultimate compliment, he has even been lucky enough to help with some of their expansions resulting from their combined successes!
He has worked with a broad range of customers and clients from startups to Fortune 100, including Walmart, Nationwide Insurance, Dr Pepper Snapple, FedEx Office, among many others.
Eager to share his passion, Zack has been invited to speak at various national conferences and events throughout the country. From private workshops to large keynotes, Zack loves to speak to audiences and give them actionable insights that they can immediately try in their business.
He is a published author and contributor and working on his next book Marketing X: Applying Leverage to Multiply Your Marketing Results”
Guest #2: Brian Hahn: CEO of Go Social Experts will be presenting via skype a special presentation on Facebook marketing you don’t want to miss.
“Brian is the Founder/CEO of Go Social Experts. He specializes in helping business owners and their teams profitably use Facebook Advertising. He takes an innovative approach to Facebook advertising based on his knowledge of Facebook and his 30+ years of owning businesses in the retail and food service industry to custom build a system just for you. He’s the author of the book “Fixing Facebook Turning Your Fans and Followers Into Paying Customers” as well as the creator of “Smart Facebook Marketing” which teaches business owners or one of their team how to profitably use Facebook for marketing their business. Over the past four years Brian has worked with over 200 businesses in the United States and Canada to develop and implement Facebook marketing systems. He’s worked in the RV Industry, the Spa Industry, the hospitality industry and many others. He works with businesses that sell online only as well as local businesses that sell nothing online. He supports Special Olympics, The Children’s Miracle Network as well as the Boy Scouts of America where he’s been a registered leader for over 14 years.”
The rest of the day will be covered by yours truly.
Profit 911 Consulting
P.S. I still have four open seats to the Sales and Marketing Academy on April 10th in Las Vegas. They can be yours for free! Here’s the deal. Just pay $100 refundable deposit (I want to make sure you show up as this is a very small group of elite business owners). You get to pay at the end of the day IF and ONLY IF you feel you get 5x your money’s worth out of the event. It if doesn’t live up to the hype, you get the $100 deposit back and pay NOTHING. Email me at firstname.lastname@example.org if interested as I expect these 4 seats will go quick (especially with the addition of the new guests). You can check out all the event details at www.pbxpreday.com
Hey I have a quick message for you…
As you probably have heard, we are now exactly 30 days from and a handful of tickets away from selling out the Six Figure Sales and Marketing Academy we are hosting April 10th in Las Vegas.
And that was BEFORE I added this incentive:
For the rest of this week only, you can get $100 off the registration fee and also pay for your ticket in two payments.
The results from previous students of mine are incredible and you can get results for your business too.
Look, here’s the honest, brutal truth of running a small business…
Everybody I know, who’s pushed hard to succeed and grow their own business, has those days when they just want to:
Make a blanket fort and not come out.
Cry, and stay in bed and cry more.
Burn down their entire business and walk away.
Start a fantasy business that would allow them to never deal with people.
Take out their s**t on someone else.
Kill that person who’s screwing them over.
Burn the whole world down.
Say that horrible non-take-back-able thing.
Fire that entire office full of people.
Drink, and drink, and drink and hope it fills the pain.
You thought it was just you?
YOU ARE NOT ALONE
It’s ok, it’s not just you!
But what do you DO about it?
The horrible / wonderful truth is, you’re as happy as you allow yourself to be.
The things you try and control – end up controlling you.
WHO WOULD YOU NEED TO BE IF BEING MORE MEANT BEING LESS MISERABLE?
Join me and other like minded business owners on April 10th. Let’s work together to get your business growing so you can enjoy life more. Let’s put the fun back in this thing.
Right now you can register at this special link for discounted tickets and a two monthly payment option if it helps: http://www.profit911.biz/
See you there!
Profit 911 Consulting
P.S. We are down to just a handful of seats so don’t miss out. Go to http://www.profit911.biz/