Is it really all about the money? Is something missing in your business?
I need to share with you that from time to time over the past twenty years in business, every once in awhile we seem to just be missing something. It can rear its head and look like incompetent staff, high refund rates, customer complaints, and just a constant battle to stay afloat.
More often then not, it occurs when your staff has lost its way. When your employees are just there for a check. When going above and beyond is not in anyone’s job description. Sometimes it happens when we start to only chase the almighty dollar. Other times it is because leadership and example is lacking in upper or senior staff.
You need to be aware of your company soul (or sometimes culture fits too). It is hard to force something. It is hard to fix. It is learned or let happen naturally over time. Constant attention needs paid to it and effort put into shaping it. Employees need to serve a higher purpose than their paychecks.
Make sure you have not lost your way. Why did you get in this business in the first place? Do you still feel the same way now? What has changed? What needs to happen to get back to the old feelings?
Sometimes working with a business coach like me can help you find your way or figure out the root cause of a problem that you are blind to. I am here to help you if you need me. Please just reach out.
P.S. Often times the problem is due to staffing. If you are having trouble recruiting, hiring, training, or keeping staff then you need to register for my free webinar tomorrow http://events.profit911.biz/staff-webinar-reg/