Profit 911 Business Consulting By Justin Miller

How to Get More Hours in a Day [special invitation]

A badge and lanyard with printed pass reading Special Event to advertise or market a convention, conference, meeting, exhibition, expo or exposition

In just under two hours I will be doing a LIVE webinar on how to Recruit, Hire, and Train staff in the Special Event Industry. It is vital to your growth, sanity, and profitability that you learn how to make additional money through staff members. While a single person operation can make good money, there is so much risk involved it is ridiculous. What is you are sick, injured, etc? Staff can work while you are having fun, out to eat at a restaurant, or even sleeping.

That being said, they don’t come without their fair amount of management challenges. Many of these can be stopped before they even start by following the right steps. This is just one of many things I will be discussing today at 1PM Central time on the webinar.

There is still time to register by going to: http://events.profit911.biz/staff-webinar-reg/

Best wishes,
Justin Miller
Chief Strategist
Profit 911 Consulting
www.profit911.biz
Continue the conversation at: www.facebook.com/profit911

PS. We start in under 2 hours. Register now for free at: http://events.profit911.biz/staff-webinar-reg/

How not to do customer service

poor-service

The world provides plenty of examples of doing things the wrong way and here is just one more. American Home Shield and Sear’s Appliance Repair.

As some of you know, my wife and I bought a house and moved about five months ago. The seller insisted upon including a home warranty from American Home Shield. I already know this plan was garbage but they insisted. As a side note, usually it is real estate agents selling this for a commission as a side profit center. This was a FSBO so there was no reason for it at all as it provided no additional value to me.

Anyhow, it was included in the sale and the dishwasher broke shortly afterwards. Great, I now know I am going to have to deal with idiots. May 22nd, I submit a repair request online and they assign Sears Home Services to come out. Around May 30th they come out and are unable to reproduce the problem. I call Sears back when it occurs again (60 day warranty from them on repair). 2 hour phone call while they try to get authorization from AHS to come back again.

We eventually get a return scheduled for Aug 10th between 8-12. I work from home that morning and at 11 they call to say it will be between 2-4pm (after wasting my morning). I tell them no, identify the problem and parts they need and they agree to order them.

Parts are overnighted and arrive Wednesday. No contact from Sear’s. I text service tech with no response. Yesterday, I gave up and put the part in myself. In the afternoon I get a robocall to confirm my appointment for today 9/2 (3 weeks later). So here I sit waiting for the repair tech so I can tell them I fixed the damn thing for them and sign off on it.

To recap, 14 weeks and 3 service visits for a simple one part repair. Don’t deal with these crap companies and learn from their lack of service. By the way, there is a $75 co-pay of sorts and the part would have cost me $135 (remember I am even the one that had to research and diagnose it). Never again.

To succeed and grow you can pretty much do the opposite of what you see everyone else doing. It is a great first step and strategy. The masses are usually wrong.

Best wishes,
Justin Miller
Chief Strategist
Profit 911 Consulting
www.profit911.biz
Continue the conversation at: www.facebook.com/profit911

P.S. Last chance to register for tomorrow’s training:
How to recruit, hire, and train an event staff!
Register here: http://events.profit911.biz/staff-webinar-reg/

Here is some of what we will cover:
The best place to recruit knowledgeable stafft!
How to test their skills before hiring
How to interview for effectiveness
How to train and bring newbies up to speed as quickly as possible.
How to weed out the problem employees
When to fire and when to retrain.
… and more.

Get out of the dang crab bucket!

crab mentality

This week I learned something fascinating about both crabs and humans. It is a thing called crab mentality and you have to avoid it at all costs!

“Crab mentality is a phrase popular among Filipinos, and was first coined by writer Ninotchka Rosca, in reference to the phrase crabs in a bucket It describes a way of thinking best described by the phrase “if I can’t have it, neither can you.” The metaphor refers to a pot of crabs. Individually, the crabs could easily escape from the pot, but instead, they grab at each other in a useless “king of the hill” competition which prevents any from escaping and ensures their collective demise. The analogy in human behavior is that members of a group will attempt to “pull down” (negate or diminish the importance of) any member who achieves success beyond the others, out of envy, conspiracy or competitive feelings.” Source:https://www.intellihub.com/crab-mentality-in-human-beings/

I see these crabs all the time on facebook groups. “Doesn’t work here.” “Can’t be done.” “Tried it and failed.” “Maybe where you live that works but not in my small town.” Sound familiar?

Don’t listen to the naysayers. You get your crab butt out of the pit of a bucket. You succeed in business and in life. It will be a fight. Your ideas might be frowned upon by your “friends.” Do it anyway!

Best wishes,
Justin Miller
Chief Strategist
Profit 911 Consulting
www.profit911.biz
Continue the conversation at: www.facebook.com/profit911

P.S. One way to get out of the crab bucket is to educate yourself. The second lesson Daymond John of Shark Tank and FUBU told me was that the most expensive education is a lack of one. Most businesses fail due to owner incompetence.  You have two opportunities to join me this week on FREE training webinars.

#1: THURSDAY:  How to recruit, hire, and train an event staff!
Register here: http://events.profit911.biz/staff-webinar-reg/

#2: WEDNESDAY: How I Make $1,500 Watching One Movie. “How to Break Into & Profit From The Outdoor Movie Business”
Register Here: http://events.profit911.biz/movie-training-registration/

 

 

Monday Morning Motivation & Training Schedule

keep moving

Happy Monday everyone! Hope you are all ready to hit the ground running because we have some awesome opportunities this week.

First, there are TWO new free training webinars this week.

#1: THURSDAY:  How to recruit, hire, and train an event staff!
Register here: http://events.profit911.biz/staff-webinar-reg/

Here is some of what we will cover:
The best place to recruit knowledgeable stafft!
How to test their skills before hiring
How to interview for effectiveness
How to train and bring newbies up to speed as quickly as possible.
How to weed out the problem employees
When to fire and when to retrain.
… and more.
———————————————————————————-
#2: WEDNESDAY: How I Make $1,500 Watching One Movie. “How to Break Into & Profit From The Outdoor Movie Business”
Register Here: http://events.profit911.biz/movie-training-registration/

Join us for this awesome webinar on one of the most fun services we offer that can be added to almost any event business… outdoor movies!

I’m going to show you…
The Top 5 Reasons You Need to Be In This Business NOW!
Event Basics of Where and How To Operate
A Timeline for a Typical Event (its under 4 hours!)
What Equipment You Need and How To Get It Without Risking Anything
Legal issues with showing outdoor movies
How one customer can cover the cost of your entire startup
And More
————————————

Motivational Quotable Quotes:

“People rarely buy what they need. They buy what they want.” – Seth Godin

“Business opportunities are like buses, there’s always another one coming.” – Richard Branson

“Even if you are on the right track, You’ll get run over if you just sit there.” – Will Rogers

——————————

Have a great Monday!

Best wishes,
Justin Miller
Chief Strategist
Profit 911 Consulting
www.profit911.biz
Continue the conversation at: www.facebook.com/profit911

Diversify Your Business… FREE Training

webinar_fb_ad-noday

Thank you for being a follower of my teachings. I am going to be holding a very special training next Wednesday that I haven’t offered to anyone in about 5 years. It is all about how to add an additional profit center to your event business (which most of you that follow me either have a DJ or Photo Booth Business). This additional service is offering outdoor movies. It fits very well with any event business and you can actually hire someone to run it all for you (in case you like running your booth or DJ biz better on the same night). We charge about $1,500 for each movie we show so you see it can add up quickly.

I will be doing the training twice next Wednesday. You can get more details and register by going to: http://events.profit911.biz/movie-training-registration/

Do it now before you forget. You will also be able to download the notes for the webinar right after you register so you can look over those and see a little more about what I plan to cover and if it is worth your time to attend.

In the interest of full disclosure, I did sell my outdoor movie biz a few years ago for a nice profit and am relaunching right now as well. We STILL get calls for the movies and have been out of the business for 4 years. It is time to start making money again.

Have a great weekend!

Justin Miller
Chief Strategist
Profit 911 Consulting
Continue the conversation at: www.facebook.com/profit911

P.S. This free training is next Wednesday only. Register at: http://events.profit911.biz/movie-training-registration/

What Shark Tank’s Daymond John Told Me

Justin with Daymond John

Justin with Daymond John

Last week I had the amazing opportunity to meet Daymond John in a closed door VIP session with about 40 other business owners. Daymond is one of the founders of FUBU and well known for his role on ABC’s hit show Shark Tank (which you should be watching). Anyhow, I got a chance to ask Daymond a question and picked up a few tidbits of gold that you need to know.

Daymond repeatedly said during his keynote speech and when questioned in the VIP session that mentors are often the key between business success and failure. Coaches and those that can help you often will make or break you. It doesn’t matter what level of success or failure your business is at, there is somebody that can help you overcome the hurdles much more consistently and quicker than you could on your own.

Tomorrow I will share with you the second piece of wisdom he gave…

Justin Miller
Chief Strategist
Profit 911 Consulting
www.profit911.biz
Continue the conversation at www.facebook.com/profit911

P.S. This is why I love what I do. I get to help others grow their businesses ten times faster than they could on their own. When you are ready to talk about group or private coaching from me, let me know. I am here to help you and your investment with me often pays back ten-fold in short time. One client just told me he booked three accounts worth over $100,000 from my techniques within the first 6 months (this doesn’t count the smaller accounts he booked as well).

The best motivational video for business

   WARNING: Explicit Language


I usually steer clear of anything with explicit content but if you can see past it, this video really is necessary for you as a business owner to view. It is 1 minute 21 seconds well spent

I’ve Fallen and I Can’t Get Up

fallen

It’s twelve noon and you are loading for a $4,000 gig that is tonight. You reach over to put something in the truck and BOOM! It hits you… your back kills. You can’t stand up straight. What do you do?

This is exactly what just happened to my company’s COO Johnathan. He has a previous work injury that out of nowhere just stopped him in his tracks today. He was loading the vehicle for a $4k AV event at a major hotel tonight and hadn’t even got to the heaviest part (the staging). For many event companies, this would be an oh crap moment. It is Tuesday afternoon. Likely your friendly local competitors have a day job or other obligations and won’t be able to drop everything to help you.

Lucky for us, he was able to call down the staff list and get two staff members to come to his rescue. This is why I preach all the time about the importance of staff not only for growth but stability. You NEED help. You NEED a way to hire and train new staff efficiently.

I am going to host a live webinar on hiring and training a staff for the events industry next Thursday, September 3rd at 1PM central time. You can join me for free by going to: http://events.profit911.biz/staff-webinar-reg/

Justin Miller
Chief Strategist
Profit 911 Consulting
www.profit911.biz
Continue the conversation at www.facebook.com/profit911

3 Minutes Will Make or Break Your Day

MakeOrBreak

Today I write you with urgent news. The difference between and a good and a bad day is what happens in 3 minutes.

A research study recently concluded that people who were subjected to 3 minutes of negative news/stories were 30% more likely to report having a bad day.

The flipside: Those that were exposed to positive news/stories were 90% more likely to report having a good day (a full 8 hours after the exposure).

As an entrepreneur you have to remove yourself from the negative as much as possible. The press loves negative stories as people are drawn to them. “If it bleeds, it leads” is often heard as a mantra. I highly recommend that you consume as little media as possible, especially right when you wake up.

To be successful as a business owner you have to maintain a positive mindset. This is one of the major reasons I send these emails each weekday.

Keep it positive and have a great Monday!

Justin Miller
Chief Strategist
Profit 911 Consulting
www.profit911.biz
Continue the conversation at www.facebook.com/profit911

Freebie Friday

Free smiley icon

Happy Friday!

I am going to try something new this week that we will call Freebie Friday. I will share some of my favorite things absolutely free. Let me know you if like this and I will do it again next week.

Software for screenshots and quick video capture: Jing

Installs on your computer and is always ready to go when you need a partial or full screenshot or want to shoot and share easily a quick video or tutorial. Download at: www.techsmith.com/jing.html

Amazon Business

I am a huge fan of Amazon and love my prime account but recently Amazon launched a service that allows businesses to have some special features. If you don’t have prime, then I would sign up for this. Special pricing and shipping benefits and no cost to join. www.amazon.com/business

Business Health Audit

My company, Profit 911 Consulting, offers a free business checkup for you at www.profit911.biz/checkup

 

Have a great (and profitable) weekend!

Justin Miller

Chief Strategist

Profit 911 Consulting

www.profit911.biz

Continue the conversation at www.facebook.com/profit911

 

Attention Photo Booth Owners: I will be hosting an exclusive pre-day at Photo Booth Expo in Las Vegas NV on Sunday, April 10th. This will be either a half or full day of in-depth training and workshop on getting more customers at higher prices and growing your business. We are limited on space to only 15 attendees as we will be hosting the meeting in a luxury suite (you know where the rich people stay in the hotel that is a room larger than many houses). If you want some more info, please reply or email and let me know. Our official announcement will be coming in the next few weeks but I wanted to give you a heads up if case you wanted to reserve a spot early.